Viaggi Sport considers it important to protect the privacy of its users, therefore we invite you to carefully read our information to be fully aware of how your data will be processed. We also note that the information may be subject to changes, therefore we recommend that you visit this page periodically.
The following information for the processing of personal data is made pursuant to EU Regulation 2016/679 (“GDPR”).
The owner and manager of the processing of personal data relating to persons identified or identifiable as a result of browsing www.viaggisport-world.net is Diego Antonio Hohenauer, with registered office in Via Spluga 1/3, 23878 Verderio (LC).
Data Controller: Diego Antonio Hohenauer – info@viaggisport.net
The user of www.viaggisport-world.net, to whom the personal data refers, has the right at any time to obtain confirmation of the existence or otherwise of the aforementioned data and to know its content and origin, to receive a copy via email in unmodifiable pdf format, to verify its accuracy or request its integration or updating, or correction pursuant to EU Regulation 2016/679 (“GDPR”). All requests must be sent to the data controller using the above data.
As per mandatory flag on the contact form, the user who contacts www.viaggisport-world.net certifies that he is of age over 18 years of age.
POINT 1: WHAT TYPE OF DATA DO WE COLLECT?
From contact form: name and email address in a mandatory manner, telephone number in an optional manner.
From Live Chat “Tawk.to”: name, email address (when live chat is offline) in a mandatory manner.
The Live Chat “Tawk.to” also collects the IP address of the visitor’s computer. By visiting this link you can read the Tawk.to Privacy policy: https://www.tawk.to/privacy-policy/
THE SITE www.viaggisport-world.net DOES NOT USE E-COMMERCE OR AREAS RESERVED TO USERS WITH LOGIN.
POINT 2: WHERE IS THE DATA STORED?
The data is stored in the reserved backoffice area of the www.viaggisport-world.net site in the WordPress CMS (content management system), and in the reserved “Google Drive” storage area on the viaggisport1@gmail.com account, protected by a 12-digit password and from antivirus, antispam and anti hacker systems. Back-up copies could be made and stored on external hard drives which are also protected by a 12-digit password.
POINT 3: COMPULSORY CONFERENCE OF DATA BY TRAVEL CONTRACT.
The data of the subscriber (contractor) of the travel contract which is stipulated to confirm the purchase of a travel package or a tourist service proposed on the website www.viaggisport-world.net, and those of the other participants, whose conferment is mandatory for guarantee them the use of the services covered by the purchased tourist package, will be processed in manual and / or electronic form in compliance with the legislation pursuant to EU Regulation 2016/679 (“GDPR”).
The data that are requested in a MANDATORY WAY FOR THE ENTRY OF THE TRAVEL CONTRACT ARE:
-Name and Surname as per passport or identity document including second names and surnames of the contractor and all other participants in the trip.
– Dates and place of birth of the contractor and all other participants in the trip.
– Address of residence of the Contractor only.
– Tax Code of the Contractor only.
– Landline or mobile phone number of the Contractor only.
In addition, for booking flights, a photocopy via email of passport or identity card will be required to ensure the correct transcription of the names on the flight tickets.
Any refusal to provide data or to provide a copy of passport or identity card will make it impossible to conclude the contract and provide the related services. The data controllers are – unless separate and different indications, possibly also visible in the catalog and / or on the respective websites – the selling Agency and the organizing Agency. Where necessary, the communication of data will be made only to competent authorities, airlines, insurance companies, correspondents or local supervisors of the seller or organizer, service providers part of the tourist package or in any case to subjects for whom data transmission is necessary in relation to the conclusion of the contract and use of the related services. The data may also be communicated to tax, accounting and legal consultants for the fulfillment of legal obligations and / or for the exercise of rights in the registered office. The Data Controllers may use the e-mail addresses provided in this form for the promotion or sale of services similar to those covered by this sale, provided that the interested parties, at the time of supplying the e-mail addresses or on the occasion of subsequent communications oni, do not refuse such use. The interested parties can oppose this treatment at any time, in an easy and free matter, by contacting the owner who made such use of the e-mail addresses provided by e-mail, fax or telephone. All rights may be exercised at any time pursuant to EU Regulation 2016/679 (“GDPR”).
STEP 4: CAN THE USER HAVE INFORMATION ABOUT PERSONAL DATA, MODIFY IT, DELETE IT OR HAVE A COPY?
Viaggi Sport does not have a “User Reserved Area”, but by sending an email to info@viaggisport.net with the Subject “Personal data treatment of [name + surname]” the user can request the Data Controller at any time information on their data, request a modification, request a copy, or request their cancellation, provided that such cancellation does not conflict with the previous point “POINT 3: COMPULSORY CONFERENCE OF DATA FOR TRAVEL CONTRACT”.
STEP 5: HOW LONG IS THE USER’S PERSONAL DATA KEPT?
In the event of the stipulation of a Travel Contract, the invoices, accounting documents and transaction data are kept for 11 years pursuant to the law (including tax obligations).
In the case of simple contact via email, telephone or social network messaging, and not signing a Travel Contract, unless the user communicates via email info@viaggisport.net with the subject “Cancellation of personal data of [name + surname]” the data of these users will be archived and kept for statistical purposes FOR A MAXIMUM PERIOD OF 12 MONTHS as specified in POINT 2: WHERE ARE THE DATA STORED?
STEP 5: WHAT ARE THE DATA COLLECTION TOOLS ON THE www.viaggisport-world.net WEBSITE?
Contact form:
The personal data provided using our contact forms are:
– name and email address in a mandatory manner
– telephone number optionally.
These data are used for the sole purpose of offering the requested services, all the data you provide will not be disclosed to third parties.
Live Chat:
The personal data provided through the live chat are:
The Live chat “Tawk.to” is integrated into the website www.viaggisport.net and the data are used for the sole purpose of offering the requested services; the data you provide will not be disclosed to third parties. To provide assistance via live chat, we use the Tawk.to service, the data you provide will be stored on their servers and on our computers. By visiting this link you can read the Tawk.to Privacy policy: https://www.tawk.to/privacy-policy/
POINT 6: THE NEWSLETTER OF VIAGGI SPORT:
THE USER IS NOT AUTOMATICALLY ENTERED IN THE NEWSLETTER BUT MUST FLAG THE CONSENT TO THE ENTRY IN THE NEWSLETTER ON THE CONTACT FORM. IF YOU DON’T MAKE THE FLAG, YOU WILL CONSIDER THE USER AS NOT INTERESTED IN THE NEWSLETTER AND WILL NOT ENTER YOUR EMAIL ADDRESS IN THE SEND LIST.
The personal data provided by users to subscribe to our newsletter are used for sending: communications, updates on our products, commercial proposals. Our newsletter is managed through Mailchimp, the data will be stored on their servers and on our computers. By visiting this link you can read the Privacy policy of Mailchimp: http://mailchimp.com/legal/privacy/
Mailchimp, like any service dedicated to newsletter management, provides statistics on the opening of e-mails and clicks on links, these data allow us to improve our service by offering more effective and welcome messages. We do not transfer data to third parties, except when the user himself requests it. The subscription to our newsletter can be revoked at any time, simply and quickly, through the link inserted at the bottom of each e-mail sent by us.
Cookies policy:
In compliance with the provisions of provision no. 229 of 8 May 2014 of the Privacy Guarantor, regarding the acquisition of consent for the use of cookies, this document describes what cookies are, how they are used on this site and how they can be removed and / or blocked.
The site www.viaggisport.net, hereinafter referred to as “the site”, uses cookies for the correct functioning of the same, to include additional functions aimed at making navigation more pleasant, to improve its services: by keeping track , in aggregate form of visitor behavior and visits received from individual pages and user profiling cookies and for advertising targeting.
By continuing to browse the site, clicking on an element of the page (such as a link or an image) or closing the brief information you are consenting to the use of cookies.
If you do not wish to give us your consent, you must disable cookies or abandon the navigation of the site. By deactivating all cookies, therefore also technical (session) cookies, the site may not work properly.
What are cookies:
Cookies are text packets that the sites send to the visitor’s device, in order to be able to retransmit them to the next visit. They are stored inside the device (computer, smartphone, tablet, etc.) and allow websites to perform different types of actions.
Cookies can (and sometimes are indispensable) be used for the correct functioning of the site, to add functions that improve its enjoyment, to keep track of statistical data related to navigation (number of visits, average residence time, etc.) . However, cookies can also be used to profile visitors (profiling cookies), by placing them in lists that can then be used for targeted advertising campaigns.
Cookies can be divided into two categories:
Session cookies: they are stored on visitors’ devices for purely technical-functional needs and are removed at the end of the session, or when the browser is closed (Internet Explorer; Chrome, Firefox, Safari, etc.)
Persistent cookies: this type of cookie remains stored on the visitor’s device after more than a single session, they remain stored until their expiry (which by law can occur even after 12 months from storage) or cancellation by the user. This type of cookie allows the site to recognize the visitor and automatically meet different needs (such as setting the language, the size of the text, storing the access data to a panel or storing a cart on an e-site. commerce), however, can also be used for promotional and advertising purposes.
These two types of cookies (session and persistent) in turn can be:
first part: when they are managed by the owner and / or the site manager.
third-party: when cookies are prepared and managed by companies or people other than those who own and manage the site you are visiting
The cookies used on this site:
Viaggi Sport, in full respect of your privacy, uses session and persistent cookies to simplify navigation and speed up the loading of pages on subsequent visits. We use cookies to compile aggregate anonymous statistics, which allow us to understand what visitors like most and thus be able to improve the structure of the site and the contents offered.
We also use user profiling cookies for advertising targeting, to show you on other websites more relevant advertising banners and in line with your interests.
Consent to the use of profiling cookies is given by the user in the following ways: by closing the banner containing the brief information, scrolling the page hosting the banner or clicking on any element of it and can be revoked at any time.
All technical cookies do not require consent, therefore they are automatically installed following access to the site or service.
Third party cookies used by www.viaggisport.net
Google Analytics: anonymous aggregated statistics are collected on this site, to do this we use the analytical service made available by Google Inc., for more information on how this service uses cookies, we refer you to the complete information you can find. at this address: http://www.google.com/intl/it_ALL/analytics/learn/privacy.html
Smartlook: for monitoring visits and for obtaining site activity statistics. For more information on how this service uses cookies, please refer to the complete information on Smartlook which you can find at this address: https://www.smartlook.com/it/privacy
Google Adwords & Google Remarketing Cookies: The website may use Google Adwords cookies for conversion tracking and Google Remarketing technology. Both services are managed by Google Inc. These cookies are added to the user’s device during his first visit or immediately after a conversion (sale, filling in the form, etc.) and have a duration of 90 days, the website www.viaggisport .net uses it to understand the progress and improve the effectiveness of its promotional campaigns. These cookies do not monitor information that can personally identify a user.
To disable or modify the use of cookies by Google inc. you can access the Google Ads Preferences page through this link: http://www.google.com/settings/ads
Or use the service made available by the Network Advertising Initiative: http://www.networkadvertising.org/managing/opt_out.asp
Facebook Ads: The site may use Facebook Inc. cookies to monitor the progress of Facebook campaigns Ads and to activate any remarketing actions. For more information and clarifications, please refer to the page: https://www.facebook.com/help/cookies/
How to disable cookies:
The most well-known and popular browsers, in addition to providing a series of options to remove all or only some cookies, offer settings that allow you to block their installation, displaying a warning every time a cookie is proposed, in order to decide whether to accept it or less.
Below is a list of the main browsers, with links that refer to the explanation page of all the settings related to cookies. We also remind you that if you use multiple devices to navigate you will have to apply these changes to each of them.
Internet Explorer: http://windows.microsoft.com/it-it/windows7/block-enable-or-allow-cookies
Google Chrome: https://support.google.com/chrome/answer/95647?hl=it-IT&hlrm=fr&hlrm=en
Firefox: http://support.mozilla.org/it-IT/kb/enable-and-disable-cookies-website-preferences
Safari: https://support.apple.com/it-it/HT201265
Opera: http://help.opera.com/Windows/10.00/it/cookies.html
If the browser you use is not present in this list, at this link you will find a more extensive list and more information (in English): http://aboutcookies.org/