Booking
If you don’t have a Travel Cancellation Insurance, you will not be able to claim compensation for your missed departure.
In the case of a Travel Cancellation Policy, the exceptions specified in the general conditions of the insurance policy, compensation for non-departure can only take place for health reasons certified by medical certificate or for illness or death of first degree relatives.
In case of change of date or change of name on airline tickets and hotels, the penalties of the airlines or hotels with which the service has been confirmed will be applied and will be entirely at your expense.
All The Travel Offers in the website of Viaggi Sport are distributed by the Tour Operator VIAGGIANDO AD OCCHI APERTI SAGL // Via Bartolomeo Varenna, 23 // Locarno, Switzerland 6600 // IDI number: CHE-486.360.701.
You will be guaranteed to book your Sport Trave and Active holiday with a Tour Operator, with a dedicated booking office, which uses the best local suppliers and air ticket office.
After receiving the Travel Proposal, if you want to confirm and book the trip, you must send us a written communication by e-mail at info@viaggisport.net. If in the Travel Proposal it was specified that the costs were subject to reconfirmation at the time of booking, due to variable costs of scheduled flights or hotels, we will check and confirm the exact travel cost on the booking date. We will immediately send you an e-mail with our accepted payment methods and you will proceed with the payment of the first amount (if before the 30 days of the departure date) or the full balance (if after the 30 days of the departure date). After we have registered the payment on our account, we will send you the Travel Confirmation and the Invoice, with a copy of the Insurance Policy. Travel Documents (air tickets, hotel vouchers and transfers, etc.) are sent from our documents office 5-10 days before the departure date, except for departures under date. They are sent by e-mail in PDF electronic format, you will have to print them and show on site at the check-in.
Payment
Absolutely NO !
Viaggi Sport DOES NOT USE E-COMMERCE. We still believe in the Human Relationship and the Travel Confirmation will take place only after having decided together and in common agreement all the aspects of Your Sport Travel and Active Holiday. Our Team will send you an email with our payment methods once you have officially and in writing accepted the Travel Proposal by Viaggi Sport.
Obviously once we have registered your payment on our bank account, we will send you a confirmation e-mail that has Legal Value, in addition to the Receipt / Invoice named to the Client.
If the booking of your Sport Travel and Active Holiday took place 30 days Before the Departure Date, you can make a payment in two times:
- At the time of the booking, the full cost of scheduled flight tickets is required + 30% of the amount of the other services, IF NOT OTHERWISE SPECIFIED IN THE TRAVEL PROPOSAL AND IN THE RELATED CONFIRMATION.
- The remaining balance amount must be paid no later than 30 days Before the Departure Date.
If the booking of your Sport Travel and Active Holiday took place under 30 days Before the Departure Date, you will have to make one payment of the total amount of the Sport Travel and Active Holiday.
Sport Travel and Active Holiday Preparation
Of course ! If you do not want to have the problem of traveling with heavy and bulky bags, or run the risk that your personal Sports Equipment is lost in the various airports of air flights (even if covered by loss insurance) you can rent everything you need locally: Ski or Snowboard (also splitboard), Bike, Surf or Kite Surf, etc …
In all the Sport Travel and Active Holiday destinations that we offer, we have agreements with the best local suppliers of sports equipment and material, at very advantageous prices … The choice is yours!
The transportation of Sports Equipment, whether Ski / Snowboard, Bike, Surf or Kite Surf, ABS / Snowpulse / Scott Avalanche Backpacks (*), is always a big problem for those who make a Sport Travel and Active Holiday. Airlines have very complicated and diverse rules regarding this topic. Usually an extra cost is charged for the transport of the Sports Equipment Bag by the airline when checking in baggage at the airport. However, more and more airlines have special promotions that include the cost of transporting the Sports Equipment Bag in the cost of the normal flight ticket. We at Viaggi Sport are always informed and will always offer you the best solution to include the transport of the Sports Equipment Bag when possible! Another good reason to rely on professionals like us …
We also remind you that all Sports Bags and Sports Equipment are COVERED by Loss Insurance during Flights and throughout the duration of your Sport Travel and Active Holiday.
(*): TRANSPORTATION OF AVALANCHE BACKPACKS ABS / SNOWPULSE / SCOTT ALPRIDE: The transport of ABS / SNOWPULSE / SCOTT ALPRIDE avalanche backpacks, on domestic, international and intercontinental flights of ALL AIR LINES is allowed under certain conditions and upon notification. We will also take care of this for your safety!
Only you can know this! Obviously during the Travel Proposal phase we will have assessed together which solution will be the most suitable for your level of Physical and Mental Preparation. We remind you that we offer Sport Travel and Active Holidays: that is, Active Travel, Sports and Adventure Content: therefore a minimum of sporting attitude and a spirit of adventure is required!
Travel Insurance
The major part of Travel Insurances in the Market apply only to the “classic” part of your Sports Travel. They DO NOT COVER Recovery and Medical Costs in the event of an accident during Sports Activities such as Skiing and Snowboarding (Ski Mountaineering and Off-piste Skiing / Snowboarding), Mountain Bike, Kite Surf, Surf, Windsurf, Trekking and Climbing. THIS IS SPECIALLY MENTIONED IN THE GENERAL TERMS AND CONDITIONS OF ALL INSURANCE POLICIES. However, we have found the solution with our Partner World Nomads Travel Insurance. Now we can have a 100% Complete Sport Travel Insurance THAT COVERS RECOVERY COSTS AND MEDICAL EXPENSES for All Sports Activities (including HELISKI AND ALPINISM) and is valid all over the world. Ask Us for Info!
Each Trip you will book with Viaggi Sport always includes Medical Basic Insurance and Loss of Luggage (including Sports Luggage, Ski, Snowboard, Bike, Surf etc …) as Required by Law. The Travel Cancellation Policy for Non-Departure (only for health reasons certified by medical certificate) is optional, but expressly recommended. Viaggi Sport has Top Partners Insurance Companies AND THE SPECIAL WORLD NOMADS POLICY FOR COVERING ACCIDENTS DURING OUTDOOR SPORT ACTIVITIES INCLUDING HELISKI.